10. Fax
10.1. Connect Devices
• “
” port is used to connect fax with telephone line.
• “
”port is used to connect external telephone.
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Note: |
• it is recommended to use the traditional analog phone service (PSTN: Public Switched Telephone Network) in connecting telephone line. If a digital environment (for examples, DSL, PBX, ISDN or VoIP) used, please be sure to use a proper filter and configure digital settings correctly. For more information, please contact your digital service provider. |
10.2. Fax Settings
You may follow the steps below to execute fax settings.
1. Press "Fax" and then "Menu" to enter the "Menu Setting" interface.

2. Press OK button to enter the Fax setting interface.

3. Choose the Fax option you want to set by pressing the page up and down keys.

4. Here can be a total of 16 settings, set the standard as follows:
|
No. |
Options |
Description |
|
1 |
Resolution |
You may select the faxing definition from options of “Standard, Fine, Super Fine and Image”. It defaults to “Standard”. |
|
2 |
Original Size |
You can select the desired size of the document to be Faxed. The available options are A4, Letter and Legal. |
|
3 |
Luminosity |
You can adjust the luminosity of Fax documents manually or automatically. |
4 |
Fax Name |
Input the fax name and save it. |
5 |
Fax Number |
Input the fax number and save it. |
|
6 |
Group Sending |
With the feature of multi-address sending, it supports inputting several numbers to be faxed one by one, with the ability of up to 20 fax numbers sent to at the same time. |
|
7 |
Delay Sending |
With the feature of delay in sending, you may set the fax number and delay time of sending (within 24 hours), making the fax sent upon the time set. 30 fax jobs at most supported now. |
|
8 |
Forward the Received |
After enabling "Forward to Fax", please set the number to be forwarded; upon receiving the fax, it will forward to the number set immediately; if enabling "Forward and Print" at the same time, the printer will automatically print a copy of fax job for saving after receiving the fax. |
9 |
Send Settings |
You can use the options in Send Settings to set the parameters for sending Fax. |
10 |
Receive Settings |
You can use the options in Receive Settings to set the parameters for receiving Fax. |
11 |
Compatibility |
If Fax is sent or received abnormally due to disturbance on telephone line, try to switch to VOIP compatibility mode. |
12 |
Country / Region |
To adapt to different telephone lines in different countries, settings on different countries or regions are needed. |
13 |
Fax Report |
You can use the options in Fax Report to print the Fax report as you need. |
|
14 |
Active Job |
Query for the list of all Faxes for Delay sending and you can press the Cancel button to delete a Delay sending job. |
15 |
Communication record |
Inquire the latest 30 times of Fax sending/ receiving. |
|
16 |
Contacts |
You can edit the contacts, group numbers, and print the contacts as well as the list of group numbers from Contacts. |
10.3. Fax Functions
10.3.1. Send Fax
10.3.1.1. Auto fax sending
1. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
2. Press the Fax button and use the number buttons to enter the Fax number.

3. Press the Start button to start scanning the document.
4. If the original is put on the glass platen, the printer will give a prompt of "Scan the Next Page" after scanning one page. If the next page exists, please remove the original scanned and put the next page on the glass platen; then, press "Start". After all pages have been scanned, please press "OK".
5) After all scanning complete, activate the fax to send.

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Note: |
• In order to prevent damage to this product, do not use a manuscript with correction tape, correction fluid, paper clips or staples on it. In addition, do not load photos, small manuscripts or brittle manuscripts into the automatic document feeder. |
10.3.1.2. Manual fax sending
1. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
2. Press the Fax button and use the number buttons to enter the Fax number.
3. Press “Speaker” or pick up the receiver to input the fax number.

4. After hearing the fax prompt, press “Start” to confirm sending.
• If the party called receives the call, you may have a voice communication; after confirming the fax sending and hearing the fax prompt, press “Start” to begin sending.
10.3.2. Receive Fax
You have two ways to receive Fax, and the default for the printer is Fax mode.
Fax mode: determine each call from the calling party as a fax. When arriving the ring count set, it gives fax receiving signals and receives the fax automatically.
Telephone mode: determine each call from the calling party as a call. With this mode, you may need to pick up the receiver manually and then press “Start” on control panel to receive the fax.
10.3.2.1. Auto receiving under fax mode
In receiving the fax, the machine answers the call with the set ring count and then receive the fax automatically. The ring count defaults to 4 times.
To change the ring count, please see Chapter 10.2 and Chapter 15.
To adjust the ring volume, please see Chapter 12.1.8.
10.3.2.2. Manual receiving under telephone mode
Under telephone mode, there are 3 ways to receive a fax when there is a fax call:
1. Press “Start” on control panel and then the machine begins to receive.
2. Pick up the receiver or press “Speaker” and then “Start” on control panel; the machine begins to receive.
3. Use remote receiving method (only for external telephone), and after picking up the receiver, press "*90" on telephone panel and then the machine begins to receive.
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Note: |
• The default for remote code is "*90". You can modify it by the path “Menu"——"Fax Settings"——"Receive Settings"——“Remote Code”——“Turn On”——edit. • If the toner in cartridge runs low, the printing job of fax received may not be completed perfectly. Please replace with a new toner cartridge or find out the " Low in Toner, Continue to Print" option among the fax receiving setting options and then set it as "On" for continuous printing. |
10.3.3. Set the interference and the telephone line compatibility of VoIP system
If the fax is sent or received abnormally due to interference to telephone line, please improve the fax receiving and sending with the following methods.
1. Switch to VOIP Compatible mode with panel setting.
Please follow steps below to set :
1) After the machine is ready, press "Fax“ and then ”Menu“ to enter the ”Menu Settings" interface.
2) Press "OK" to enter the "Fax Settings" interface; next, press "OK".
3) Press "▲" or "▼" to find out the "Compatibility" option and then press "OK".
4) Press "▲" or "▼" to select "VoIP". Then, the VoIP Compatible mode is switched to.
2. Try to resend the fax in off-peak hours.
3. Consult your VoIP provider on if the network setting on fax transmission could be optimized.
10.3.4. Other Fax Functions
For settings on fax, please see Chapter 10.2 and Chapter 15.
1. Group Sending
This printer supports sending one original to several fax numbers, with the ability of up to 20 fax numbers sent to at the same time.
2. Delay Sending
You can enable Delay sending of Fax through the Control Panel. When this process is complete, the printer will scan the document to the memory, and get back to Ready state.
3. Active Job
You may check or delete the delay sending jobs stored currently with the "Active Job" menu.
4. Receive and forward
You can forward the Fax you receive. When you receive a Fax job, it will be stored in memory at first. Then the printer dials the Fax number you have specified and send the Fax. If a fax fails to be forwarded due to busy line or line failure, This printer will print a copy of fax contents to be forwarded for backup. (If the Redial feature is set, it will print after redialing) .
Please enable "Forward and Print" in enabling the forward function if there is a need of printing the fax contents to be forwarded.
5. Automatic Redial
If the number you have dialed is busy or is not responding when you send a Fax, the machine will automatically redial the number. You can set the redial attempts and interval.
6. Auto Shrink
When the paper size of the received Fax does not match the size specified in the printer, the received Fax will be shrinked according to the user-defined paper size to match the paper size in the printer.
If you disable the Auto Shrink option, the Fax will be printed at full size across multiple pages. Auto Shrink is turned on by default.
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Note: |
• Make sure that the default paper size setting is consistent with the size of the medium loaded in the paper tray. • Receive in memory: in case of paper out or paper jam, This printer supports storing all faxes under receiving into its memory automatically; after handling the paper out or paper jam, it will print all of them automatically. |
7. Speed dial
You may edit the quick-dial and group-dial numbers in the address book for quickly dialing in sending a fax.
1) Speed Dial Number
In the Fax interface, press the Contacts button to enter the speed dial interface, enter the speed dial number, and the system will automatically search for it. If the speed dial number exists, the corresponding information is displayed, then press the Start button to begin the Faxing; If the speed dial number does not exist, an error message is displayed; You can store 200 speed dial numbers at the maximum.
2) Group Dial Number
In a fax interface, press "Menu" key, then press "OK" button, enter the fax parameter setting interface, select Contacts - Group calls, enter the group call interface ,select the group dial to enter the group dial interface, select one of the groups, and press the Start button to begin group Faxing. You can set a maximum of 10 groups for Group Dial with up to 99 numbers in each group.
10.4.PC-Fax
PC-Fax function allows you to send a document from your computer as a Fax.PC-Fax supports Windows system only. In this chapter, a Word file is taken as the example to show you how to operate.
10.4.1.Sending Fax with PC-Fax
1. Open the document to be faxed.
2. Click "File" and then "Print".
3. Select a printer named after the end of Fax and then click "Printer Properties"; next, set "Paper" and "Quality" of PC-Fax sending on the "Fax Settings" popup.

4. Click "Print" to present the "Send Fax" interface.

5. Enter the Name and Fax Number, then click Add to recipient list; If you want to send the Fax to multiple addresses, you can continue to enter their Name and Fax Number, then click Add to recipient list.
6. Click Send to start sending the Fax.
